FAQs
Answers, before you even ask.
Everything you need to know about GoBrandIt, from your first post to managing a whole agency.
Getting started
Platforms & publishing
Teams & agencies
Plans & billing
01
Getting started
What is GoBrandIt?
GoBrandIt is an all-in-one social media management and scheduling platform. Plan, create, schedule, publish and analyse content across every major network from one dashboard.
Is GoBrandIt easy for beginners?
Yes. Most users publish their first post within minutes, and video tutorials, onboarding guides and our support team are there whenever you need them.
Is there a free plan or free trial?
Yes, both. The Free plan is free forever, and Creator, Business and Agency all start with a free 14-day trial, so you can connect your accounts and schedule real posts before you pay.
Can I sign up with Google?
Yes. You can create your account with your email address or sign in with Google in a couple of clicks.
02
Platforms & publishing
Which social networks does GoBrandIt support?
Facebook, Instagram, Threads, X (Twitter), LinkedIn, TikTok, YouTube, Pinterest, Mastodon and Bluesky. LinkedIn Pages and Google Business Profile are coming soon.
Can I schedule posts in advance or in bulk?
Yes. Use the calendar, the smart queue, drag-and-drop rescheduling or CSV bulk upload. The number of scheduled posts depends on your plan: 15 on Free, 30 on Creator, 150 on Business and 100 on Agency.
Can I customise a post for each network?
Yes. Write one post, then adjust the caption, media and format for each network before it goes out, with a live preview for each.
How do I connect X (Twitter)?
X requires your own developer app. Follow our step-by-step X (Twitter) setup guide to connect it in a few minutes.
03
Teams & agencies
Can I manage multiple brands or clients?
Yes. Each brand gets its own workspace with separate social accounts, team members, media library and calendar. Switch between them in a click.
How do approvals work?
Anyone can send a post or idea for review. Team members with approval rights then approve it, and nobody can approve their own work, so every post gets a second look.
What is the Idea Board?
A shared Kanban board for planning content: Idea, Assigned, In progress, Completed, In review and Scheduled. Assign owners, comment on cards and turn approved ideas into draft posts in one click.
Can I invite my team and clients?
Yes. Invite teammates and clients to a workspace and give each person the right role and permissions. You can also share preview links with clients.
04
Plans & billing
How much does GoBrandIt cost?
Free is $0. Creator is $4.99/month, Business is $12.99/month and Agency is $24/month, and yearly billing saves up to 23%. Compare plans.
In Nepal, plans are billed yearly in NPR: Creator Rs. 2,500, Business Rs. 7,000 and Agency Rs. 15,000 a year, and Free is Rs. 0. Pay with eSewa or bank transfer. Compare plans.
What is the refund policy?
Paid plans come with a 7-day money-back guarantee. Contact us within 7 days for a full refund.
Do you offer yearly billing?
Yes. Yearly billing saves you up to 20% compared with paying monthly.
What counts as a social account?
Each connected profile, page or channel counts as one account. For example, a Facebook Page and an Instagram profile count as two.
Still have questions?
Our team replies fast. Reach out or book a quick demo.